Privacy Policy

If you would like to receive informational text message communications from Gene Genie LLC, from +18443624448, you can sign up by texting DNA to +18443624448.

Message frequency varies and may include responses to messages you send us, as well as information relevant to your relationship with us. Message and data rates may apply. You can opt-out of messaging at any time by replying STOP. For assistance, reply HELP.

Our privacy policy and messaging terms and conditions are available by request for more information.

We collect information you provide directly to us, such as your name, phone number, email address, and any details necessary to schedule and complete your DNA testing service. We may also collect information related to your appointment, sample collection, and test results.

All DNA samples and test results are handled in strict accordance with chain-of-custody procedures and applicable laws to protect your confidentiality.

We use the information we collect to:

• Schedule appointments and provide our mobile DNA testing services.
• Communicate with you about your service, results, and related inquiries.
• Send informational text messages if you have opted in to receive them.
• Comply with legal, regulatory, and chain-of-custody requirements.

We do not sell, rent, or share your personal information or test results with third parties for marketing purposes. Mobile information will never be shared with third parties or affiliates for marketing or promotional purposes.

We implement appropriate technical and organizational safeguards to protect your personal information and DNA test results against unauthorized access, disclosure, or misuse.

You may request access to, correction of, or deletion of your personal information at any time. You may also opt out of text message communications by replying STOP, or request more information about our practices by contacting us.